One in four calls to the Washington, D.C., 911 line isn’t an emergency. The city now has triage nurses working with dispatchers to get callers with less urgent needs a same-day clinic visit instead.
(Image credit: Selena Simmons-Duffin/NPR)
One in four calls to the Washington, D.C., 911 line isn’t an emergency. The city now has triage nurses working with dispatchers to get callers with less urgent needs a same-day clinic visit instead.
(Image credit: Selena Simmons-Duffin/NPR)